We offer a Lifetime Exchange and Buy-Back Policy on all purchases made from us, within India. The product along with the original product certificate and invoice, can be returned for buy-back or exchange basis its current market value or invoice value (depending on item). If you received a discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable. You can choose to return the free gift as well. Deductions as given below will be applicable.

Lifetime Exchange:

Old Gold Jewellery (our make only) can be exchanged with our new ones by weight of gold after deducting weight of enamel, stone, tax and making charges.

In case of Diamond or Gemstone Jewellery, old Jewellery (our make only) can be exchanged with our new ones by weight of gold as per current market rate. Diamond or Gemstone value will be taken at 90% of original invoice value. Making charges and tax will be deducted.

The value of the exchanged product after deductions and discounts will be credited to your account with us. This remains valid for 365 days and can be used to purchase anything (except Coins and Solitaires) on our website. The value cannot be encashed.

Lifetime Buy-Back:

If you choose to return the product for buy-back, the buy-back value will be paid to you via online bank transfer within 10 days of receipt of the product.

Jewellery returned showing signs of alteration by anyone other than us shall not be accepted for return. Based on our quality inspection, we reserve the right to change the Exchange and Buy-Back amount of the product.

Category	Exchange Value	Buy - Back Value
Diamond & Gemstone Jewellery	100% of gold value at current market rate	100% of gold value at current market rate
	90% of diamond / gemstone value at original invoice rate	90% of diamond / gemstone value at original invoice rate
Plain Gold Jewellery	100% of gold value at current market rate	100% of gold value at current market rate
Coins	100% of gold/silver value at current market rate	100% of gold/silver value at current market rate
Solitaire Jewellery & Loose Solitaires	100% of gold value at current market rate	100% of gold value at current market rate
	90% of diamond/gemstone value at original invoice rate	90% of diamond/gemstone value at original invoice rate
	90% of solitaire value at current market rate (Up to INR 10 lakhs)	80% of solitaire value at current market rate (Up to INR 10 lakhs)

Note:

Any precious stone other than diamond would be 90% (ninety percent) on buy-back depending on its condition. Semi-precious / synthetic stones used in the jewellery cannot be refunded. Loss of the original product certificate would result in a deduction of Rs. 500.